Re: Changing Avatar

Hi There

Love this new website, am just taking my time 'surfing' about....love it.

The only problem I have is being unable to upload photo/clip art to change my avatar. When I do try all I get is an empty pic box. What am I doing wrong???   Can you help...PLEASE?

Isn't 'our' Osprey family fantastic?  I have a good feeling about this year's chicks.

Kind regards and thanks

Hi Maureen,

You need to go to "my page" at the top of the screen, and then next to your avatar select the option to "edit profile", in this area where your picture is you have an option to "change avatar".  you can either select an RSPB avatar or upload your own..

Lloyd

Hi LLoyd

Thanks for your answer.

Have done all that..... I am using RSPB avatar. The trouble is when I upload my own pic. I just get empty box !!

Maureen

Hi Maureen,

Hmm i think you'll need to double check what kind of file it is - JPeg or Gif would probably be the best. some files may be to large and so can't be uploaded properly... i think that'll be the reason.

Lloyd

Thank you again Lloyd

Will investigate and get back to you tomorrow.  How do I check what kind of file?.

Clipart  is one pic. I would like to use

Family photo. is other choice.

Maureen

Hi Maureen,

Yes, when you save the picture to "my pictures" you should be able to see what format their in. It should have a code at the end of the saved file which tells you the format type, when you pass the mouse cursor over the file it should say JPEG or such like.. hope that makes sense!

As above, look at your picture where saved in My Pictures and look at ending.  It must be .jpg or .gif.  If it is not, open the picture into an image editor, Paint will do.  Edit it to the shape you want and do File, Save As.  You will get the option Save As Type.  Select JPEG or GIF.  This will reduce the quality of the image, but should be fine for an avatar.  

Hi everyone,

I have written a short guide on changing your avatar. Hope it helps.

Graham

Hi Graham....this is driving me mad...below is message I get when trying to change my avatar :o ((

Can you PLEASE HELP???

Server Error in '/community' Application.
--------------------------------------------------------------------------------

Parameter is not valid.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.ArgumentException: Parameter is not valid.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:

[ArgumentException: Parameter is not valid.]
System.Drawing.Bitmap..ctor(Stream stream) +375290
CommunityServer.Components.Globals.ResizeImage(Stream stream, Int32 height, Int32 width, ImageFormat format, String& fileExtension) +191
CommunityServer.Components.Globals.ResizeImage(Stream stream, Int32 height, Int32 width, String& fileExtension) +43
CommunityServer.Avatars.UpdateAvatar(Int32 userID, Stream postedFile) +272
CommunityServer.Controls.EditUserAvatarForm.UploadAvatarButton_Click(Object sender, EventArgs e) +277
System.Web.UI.WebControls.Button.OnClick(EventArgs e) +105
System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) +107
System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) +7
System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) +11
System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) +33
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +5102

--------------------------------------------------------------------------------
Version Information: Microsoft .NET Framework Version:2.0.50727.42; ASP.NET Version:2.0.50727.210

Hi Maureen,

We will investigate this. Thanks for reporting it.

Graham

Hi Maureen,

Would you mind trying again now? Please let me know if you still have problems.

Thanks,

Graham

Hi Graham

Thanks for your help.  Sorry, but I am still having same trouble and error message.

I think I will be migrating with the three sisters if I don't get this solved!!!!!

Graham

Just thought you would like to know that I have just changed my Avatar without a problem.

Just a thought but could the problem be that the Avatar Maureen is trying to upload is Bitmap and needs to be changed to JPG format?

Maureen if you want to try changing it open the picture in whichever programme you use for editing your pictures.  Click on File top left of the window and then click on save as.   You then have the option to save as  jpg etc in the drop down menu.   Once saved try changing your Avatar again using the new picture.   

I'm editing this because I read some replies after I had posted this message.  I must learn that others can help in here lol    SORRY to those who had already replied.    

I'm so used to being the one that helps everybody with problems in chat etc.

Hi Teresa,

Thanks for your thoughts. We suspect it is something like that. Maureen's avatar is correct now.

All the best,

Graham