Welcome Desk Volunteer, Leighton Moss

Posted:
Wednesday 28 April 2021
Vacancy type:
Inspiring young people, Helping visitors at our reserves, Retail and marketing
Location:
Leighton Moss and Morecambe Bay

What we're looking for

With over 100,000 visitors a year, Leighton Moss is a very busy site. We aim to deliver first class customer care at all times, as well as giving an outstanding home to nature. We are looking for Welcome Desk volunteers to: * provide a warm welcome to all our visitors and give them the information they need to make the most of their visit. *enthuse visitors about wildlife and the RSPB, and actively encourage non-members to join. *Other duties include answering the telephone, promoting pin badge sales, taking events bookings and serving customers in our shop.

The skills you need

- An infectious enthusiasm for nature and its conservation - A warm and friendly personality - The confidence to initiate conversations with the public - Able to communicate with visitors from all walks of life with differing knowledge and interest - The ability to listen and respond appropriately - You must be willing to recruit new members to the RSPB - The ability to inspire visitors to give nature a home where they live - Basic computer skills are needed for operation of the tills. - An awareness of Health and Safety

Your time

Minimum:
half to one day a week (lots of flexibility though on hours & days)
Duration:
Ongoing
Period:
All year round

What's in it for you?

- You may be looking for a way of putting something back, or you may have sales skills which you want to put to good use for a great cause. - The chance to pass on your passion for nature to enthuse others - An induction to the reserve - Induction to the RSPB, it's vision and ways of working - An opportunity to be part of the country's largest nature conservation charity - The opportunity to become part of a friendly, supportive team - An opportunity to take pride in your local nature reserve - Regular line management support - Opportunities to use and develop skills and personal initiative - Flexible volunteering – hours and days - Training in the safe use of all relevant equipment - Relevant H&S training - An RSPB uniform and name badge - References if appropriate

How to apply

Contact

Annette Quarry, Leighton Moss and Morecambe Bay
Tel: 01524 701601
Email: Annette.Quarry@RSPB.ORG.UK

Notes

All background information, uniform and training will be provided. Travel expenses can be re-imbursed (up to a 25 mile radius) and we'd provide ongoing support in your role.

Reference number 334