Retail Volunteer, Leighton Moss

Tuesday 6 September 2016
Vacancy type:
Office and administration
Leighton Moss and Morecambe Bay

What we're looking for

We need you to help make a difference! With over 130,000 visitors a year, Leighton Moss is a very busy site; we aim to deliver first class customer care at all times with our warm welcome and infectious enthusiasm. We also provide an outstanding home for wildlife and give our visitors the information they need to enjoy their visit, including about our coffee and cake! We need you to pro-actively assist visitors in finding the right products for them and explain what makes our products special. Other duties include general housekeeping, processing deliveries, membership promotion and supporting the welcome desk team.

The skills you need

• An infectious enthusiasm for nature and its conservation. • To be friendly, approachable and enjoy working in a team. • The confidence to initiate conversations with the public and communicate with visitors from all walks of life with differing knowledge and interest. • Confident in maximizing profits for our conservation work via the promotion of offers, products and loyalty card. • The ability to listen and respond appropriately. • You need to be confident in handling money accurately. • Adaptability and a willingness to learn. • You must be willing to recruit new members to the RSPB, full training will be given. • You must be willing to support our Leighton Moss visitor welcome system. • The ability to inspire visitors to give nature a home where they live. • An awareness of Health and Safety. • Basic computer skills are needed for operation of the tills.

Your time

One day per week
All Year Round

What's in it for you?

• 100% of our profits go into our conservation work. • Training in product knowledge, the Leighton Moss visitor welcome and membership. • Opportunities to use and develop skills and personal initiative. • An induction to the reserve, the RSPB, its vision and ways of working. • An opportunity to be part of the country's largest nature conservation charity. • The opportunity to become part of a friendly, supportive team. • An opportunity to take pride in your local nature reserve. • Regular line management support. • Training in the safe use of all relevant equipment. • Relevant H&S training. • An RSPB uniform and name badge. • References if appropriate. • Flexible volunteering – hours and days.

How to apply


Miki Gillett, Leighton Moss and Morecambe Bay
Tel: 01524 701601


All background information, uniform and training will be provided. Travel expenses can be reimbursed (up to a 25 mile radius)

Reference number 412