What we're looking for
Our welcome to visitors is the most important part of the Minsmere Experience; inspiring everyone to give nature a home. You'll be an essential member of the Minsmere team, welcoming thousands of visitors to the RSPB Minsmere nature reserve and home to BBC Springwatch. You'll warmly welcome every visitor into the centre and reserve in accordance with our customer charter created by Minsmere volunteers and staff. You'll thank existing members for supporting us and inspire people about the work we do and warm them up to the idea of membership. RSPB membership is the lifeblood of our charity and underpins every single thing we do. You'll issue entry stickers, orientate and inform each customer to their bespoke needs. E.g. offer free rucksack loan if a family with young children are visiting. You'll need a passion for wildlife conservation and ensure that you are wearing the correct uniform and name badge, and become actively involved with what is happening on the reserve before you start every shift.