Visitor Centre Volunteer, Fairburn Ings

We want everyone visiting Fairburn Ings Visitor Centre to be welcomed with a smile and helped to enjoy their visit.

Wednesday 5 August 2020
Vacancy type:
Office and administration, Publicity and promotional, Inspiring young people
Fairburn Ings

What we're looking for

We want everyone visiting Fairburn Ings to be welcomed with a smile, by a chatty and helpful member of our team. You will be based in the Visitor Centre, talking to visitors about the reserve, what recent sightings there are, ensuring they have the best experience on their visit. You will help with retail, keeping the shop full and presentable, giving information on shop products, helping with our self service food and drinks and on the till. Every possible sale and new membership is essential for us, as 100% of our profits go to help the RSPB do its amazing conservation work, so encouraging visitors to support us is a vital part of all the team's role.

The skills you need

We are looking for people who love nature as much as we do to join our team!! You will be full of enthusiasm. Prior knowledge is not necessary, as we can train you in everything you need for this role. You need to be happy talking to people, eager to learn, and comfortable asking our visitors to support us. You will be representing the RSPB, so being polite, smart and presentable at all times is a must. You will enjoy working as part of a team and have a positive and friendly disposition. Basic computer skills will be helpful in this role, as you will spend time using our till system.

Your time

Half day or more per week,
Year round

What's in it for you?

The RSPB is the largest conservation charity in Europe, and the work we do is essential for giving the UK's wildlife a home. By becoming a volunteer you will be a part of that organisation. You can make the difference to how we are viewed and ensure that we is still around for future generations to enjoy. You can help to enthuse the public about what you already love. You will gain new skills, get a valuable insight into the RSPB's work, and will have an amazing chance to work as part of a great team in a beautiful environment. Fairburn Ings is a well established nature reserve near Castleford, East of Leeds. It is on the site of old coal mine workings and is now a haven for birds and other wildlife. Volunteers are a vital part of the way the RSPB works – with around 17,000 to only 1600 members of staff, we couldn't function without you!! Volunteering is an amazing addition to any CV, and if you are looking for a career in conservation, the experience you get from it can open many doors for you.

How to apply


Janine Brown-Jones, Fairburn Ings
Tel: 01977 628191
Email: Janine.Brown-Jones@RSPB.ORG.UK


Training will be given in all aspects of this role, including the till and customer service. Your uniform will be provided. You will be able to claim travel expenses to get to and from the reserve, within a set limit. PLEASE NOTE: OUR VISITOR CENTRES ARE CLOSED. WE STILL WELCOME ENQUIRIES BUT THERE MAY BE A DELAY IN US BEING ABLE TO PROCEED WITH YOUR APPLICATION.

Reference number 458