What we're looking for
We are looking for an enthusiastic and committed residential volunteer to join our team. Visitors have had incredible wildlife moments for 60 years, and the centre at Loch Garten has a strong reputation for an exceptional experience and great customer care. Recently the centre has been redeveloped funded by European Structural Funds and we want to build on this to give visitors an enhanced and memorable experience. Our visitor experience team is crucial - chatting to visitors, answering questions and sharing their passion for the amazing wildlife of Abernethy reserve. We want them to be inspired and enthused becoming lifelong supporters of our work through RSPB membership. You will be part of the team meeting and greeting all our visitors using the RSPB's GREAT Welcome framework, offering inspiring communications about the Caledonian pine forest which around the centre, including our breeding ospreys, and the conservation work we undertake as part of the Cairngorms Connect partnership. We run activities for children and families, as well as special events, and your help in planning and delivering these will be encouraged. RSPB Abernethy is one of the most heavily designated areas in the UK, with international and domestic legal protection. We need to monitor the reserve and in particular the forest trails near the centre, assisting our visitors respect the Scottish Outdoor Access Code, and you will be asked to help with this along with the rest of the team. We have a Facebook page and a reserve blog and we need contributions to build our online audience. Loch Garten has a long history of volunteering and many people give up their time to help us as residential volunteers. You will take an active role in managing them. Finally, our visitor centre and its environs must be kept in excellent working order; being vigilant about litter, restocking leaflets, undertaking daily checks on activities and signage, as well as working with the team to keep the facilities clean.