Switchboard Operator/Receptionist

We require a very special person to assist our excellent switchboard team in answering calls and meeting and greeting our visitors. These calls can be very diverse from business callers to callers requiring information and help. Our visitors range from delegates arriving for meetings to business visitors including those people in the media. We are staffed by 4 part time staff and require cover occasionally for staff training/holiday and absence. By committing to regular time, to be discussed to suit, you will become familiar with the processes and systems used to provide an efficient Reception Service.

You will need to be computer literate, have excellent listening and communication skills and a confident and polite telephone manner in order to answer and connect calls. You will have the ability to take accurate messages and carry out basic admin tasks. We are looking for a people focused person, friendly, tactful and diplomatic. Enthusiastic in helping to promote the work we do. Reliability is essential.

Minimum:

Hours to be arranged

Duration:

Ongoing

Period:

As soon as possible

The opportunity to work with a small, friendly team in a beautiful environment (a grade 11 listed building), surrounded by a reserve. You will gain experience of using a computerised switchboard and be front of house, talking to and meeting some interesting people. You will also be working with over 600 wonderful and friendly members of staff. Your help is invaluable to us, a nature conservation charity, which relies heavily on our fantastic volunteers. The experience of working in a small friendly team greeting business visitors and members of the public and

Contact

Paula Winetroube, RSPB Headquarters
Tel: 01767 680551
Email: Paula.Winetroube@rspb.org.uk

Notes

To apply for this position please send information about your skills and experience to paula.winetroube@RSPB.org By committing to a regular time, to be discussed to suit, you will become familiar with the processes and systems used to provide an efficient Reception Service. Appropriate training will be provided and expenses will be re-imbursed where necessary. The RSPB is the country's largest nature conservation charity, inspiring everyone to give nature a home . Together with our partners we protect threatened birds and wildlife so our towns, coast and countryside will teem with life once again. We play a leading role in Birdlife International, a worldwide partnership of nature conservation organisations. Your time and skills could make a real difference to the work of the RSPB and it would be great if you could join us.