Shop Floor Assistant, Leighton Moss

Tuesday 29 January 2013
Vacancy type:
Office and administration, Retail and marketing
Leighton Moss and Morecambe Bay

What we're looking for

To ensure that all our visitors have a pleasurable and interesting time and encourage them to support the RSPB by joining and purchasing from our reserve shop. The main duty in this role is chatting to our visitors and advising them on the products we sell, with the ultimate aim of bringing in additional sales for our shop. You will be making sure our shop keeps well stocked at all times as we are one of the busiest reserve shops within the RSPB. You will need to keep up-to-date with current promotions and will help with the care and presentation of the shop and its stock, including keeping our stockroom tidy at all times. By volunteering in the shop, you will help us present the RSPB in a friendly and professional manner. This will increase both visitors' enjoyment and our income for the benefit of wildlife conservation.

The skills you need

Previous experience in a customer service environment would be preferable but not essential. You must enjoy working with people and have good customer care skills, be accurate, reliable and friendly as well as being presentable. A basic interest in learning about wildlife and conservation. A willingness to learn about the different ranges we sell which include telescopes, binoculars and bird care products in order to be able to advise and sell to customers. You must also be willing to recruit new members to the RSPB, full training will be given.

Your time

4 hours a month
All year round

What's in it for you?

This is an opportunity to meet people, gain new skills and assist the work of the RSPB. You will help our customers and gain an insight into the operation of a shop in the tourism field. You will be supporting and working alongside the existing retail team to provide a friendly and professional service. The RSPB is an active and exciting wildlife conservation charity, the largest in Europe! 100% of our shop profits go back into conservation and you will have the knowledge that you are delivering a vital role that will ensure we will make more profit for conservation. Nature is amazing-help us keep it that way!

How to apply


Jane Tuck, Leighton Moss and Morecambe Bay
Tel: 01524 701601
Email: Jane.Tuck@RSPB.ORG.UK


Appropriate training will be provided and expenses will be re-imbursed where necessary. The RSPB is the UK charity working to secure a healthy environment for birds and wildlife, helping to create a better world for all of us. We belong to BirdLife International, the global partnership of bird conservation organisations. Your time and skills could make a real difference to the work of the RSPB and it would be great if you could join us. Nature is amazing – help us keep it that way.

Reference number 6536