What we're looking for
RSPB Rainham Marshes is one of the very few ancient landscapes remaining in London, located right next to the River Thames. Visitors to the nature reserve can expect to see breeding wader birds in spring and summer, large flocks of wild ducks in winter, birds of prey, water voles and rare dragonflies. We want to ensure that every visitor to the reserve gets a warm welcome and is inspired to come back again and again this is where you come in! We're looking to build a team of Welcome Volunteers whose role it is to, (yes, you guessed it!) welcome visitors to the reserve. We'd like a mix of Welcome Volunteers out on the reserve and in the visitor centre. We'd also love Welcome Volunteers to represent the RSPB and Rainham Marshes at external local events too if possible, eg, fairs though if you'd prefer to volunteer purely at the reserve then that's equally fine with us. The key attribute we're looking for is 'people' skills you'd need to be very comfortable and happy chatting to people and understand the importance of giving our visitors a great experience. Specifically we'd need you to: enthuse visitors about Rainham marshes and the wildlife they can see there; provide them with all the information they'd need to make the most of their visit (we'd brief you on all this beforehand); inspire people about the work of the RSPB and ask them whether they'd like to become a member (if they aren't already). Other occasional tasks could include taking bookings (either face to face or over the telephone) from visitors who'd like to attend one of our reserve events and ringing up goods, eg second hand books that we sell in the visitor centre. NB We'd train you in everything you need to know beforehand and you DON'T need to be a bird expert. Just have a passion for nature and wildlife.