Visitor Centre Welcome Volunteer - RSPB Conwy

Wednesday 28 July 2021
Vacancy type:
Helping visitors at our reserves

What we're looking for

We want people coming onto our reserve to be met with a smile. You will actively provide a friendly and informative welcome to all visitors, enthuse about wildlife and the RSPB Tasks will include: • Welcoming visitors to the reserve and ensuring they know where to go on the reserve to see our wildlife and to enjoy the trails. • Taking monies at the admissions till for entrance fees, issuing member and non member admission stickers. • Engaging with family visitors and giving them any information that they may require e.g. seasonal trail sheets, wildlife bingo cards. • Organisation, distribution and taking payment for binocular hire to visitors. • Being an ambassador for the RSPB, encouraging support through membership and actively carrying out membership recruitment. • Answering any queries and providing information. • Assisting in the daily organisation of visitor facilities within the visitor centre. RSPB membership really is the lifeblood of the Society and underpins every single thing we do. It helps us fund nature conservation work here and across the UK - not only the ongoing land management of our reserves but also by creating and enhancing magnificent wild spaces for nature and people to enjoy. It is therefore important that you can inspire people about the work we do and warm them up to the idea of membership.

The skills you need

You'll need: • to be good with people, with a friendly disposition, • enthusiasm for the RSPB and wildlife, • tact and diplomacy, • the confidence to strike up conversations with visitors and a desire to help, • the ability to listen and respond appropriately, • to be reliable and punctual, • if you are bilingual –Welsh and English, fantastic, but no problem if not.

Your time

1/2 to 1 day per week, including weekends
all year round

What's in it for you?

You will be part of a friendly and enthusiastic team who dedicate their time to this special nature reserve. You'll have a chance to share your enthusiasm for nature with others and gain a valuable insight into the RSPB's work. A wonderful opportunity to meet new people, staff and fellow volunteers. Appropriate training will be provided as well as a uniform. Travel expenses are available (within 25 mile radius) where necessary. The RSPB relies on the support and generosity of volunteers to make a difference and it would be great if you could join us.

How to apply


Alice Cousens, Conwy
Tel: 01492 584091
Email: Alice.Cousens@RSPB.ORG.UK


The safety and welfare of our workforce is paramount at all times, throughout the activities we will be following safe working practices to ensure our workplace is Covid-secure. As part of this, all volunteers will be asked to complete a Covid-19 susceptibility assessment before volunteering. To find out more about our reserve. The RSPB is the country's largest nature conservation charity, inspiring everyone to give nature a home. Providing exceptional visitor experience requires a 'one team' approach and at times you may be required to assist with other areas of work e.g. retail.

Reference number 7848