Visitor Engagement Internship

Monday 22 January 2018
Vacancy type:

What we're looking for

This exciting role will give the right person the opportunity to become part of the team at the stunning RSPB Scotland Lochwinnoch Nature Reserve for a 6 month Visitor Engagement Internship. One of the main goals here at RSPB Scotland Lochwinnoch, is to inspire people to enjoy & value nature. As one of the RSPB's key reserves for people engagement you would be responsible for providing an excellent service to our visitors, whilst inspiring them about the natural world and the need to save it. You will engage with a variety of people, including families and help out at various events held on the reserve that give people the opportunity to connect with nature. We need you to help lead our people engagement in the visitor centre, engaging with visitors and families to connect them with nature and recruit supporters for the RSPB. We'd also like you to help us develop a team of enthusiastic, inspiring and knowledgeable volunteers to help us spread the word about the RSPB and how to give nature a home. You will be responsible for helping to train and manage volunteers. This will give you valuable experience in managing an enthusiastic team of volunteers, creating resources for such management and problem solving.

The skills you need

Being willing to learn new skills, keep motivated and enthusiastic as well as being able to share this enthusiasm and new found knowledge with otherswill help ensure you are a valued member of the team. We are looking for someone who is: • Confident • Outgoing • Able to approach and talk easily with strangers • Able to work as part of a team • Friendly • An excellent communicator and confident speaking to a wide variety of visitors, including children • Self-motivated • Computer literate The ideal candidate for this internship would have: • A strong work ethic • An ability to use their own initiative • Computer literate • Enthusiasm for nature and conservation (wildlife ID skills, are NOT necessary) The RSPB runs an inclusive volunteer internship scheme, so whether you have just graduated, finished your A Levels and looking for voluntary experience in your gap year, or you are looking for a change of career paths, we welcome your application. However, we do ask that you meet the following requirements: • be 18 years old or over • be currently available for 6 months • be available at weekends + one other day (3 days a week)

Your time

3 days a week (weekend and 1 week day) 9am to 5.15pm
6 months
March - August 2018

What's in it for you?

With an increasing awareness in the conservation sector for the need to gain support for nature, people engagement is a growing area. This internship will help you gain valuable people engagement, provide an insight into the key campaigns of the RSPB and also grow your volunteer management skills. Recruiting members helps to gain support, but also, very importantly, to fund the conservation effort. As such, you will receive training in membership recruitment and how to meet targets. As a charity, we could not deliver half of what we do, without the help of a dedicated team of volunteers. This internship will give you training and experience in managing these dedicated volunteers. • Membership recruitment & sales techniques • Visitor engagement • Customer service • Recruiting, training (eg. coaching techniques) & managing volunteers • Event organization and promotion • Safeguarding young and vulnerable people A dedicated mentor will monitor your progress and help with personal development throughout the internship. You will also gain an understanding of how a busy nature reserve is run. You'll also get: • training on CV writing and interview techniques • access to our internal vacancies during your internship Doing an internship will not guarantee you a job with the RSPB. Our internships are designed to offer work experience. However, doing an internship does not, unfortunately, guarantee future employment with the RSPB. Interns are welcome to apply for our paid vacancies, but for obvious reasons, an intern would need to have proven themselves in their current role before their volunteering experience will assist an application for a paid post.

How to apply


Tim Sayer, Lochwinnoch
Tel: 01505 842663


All the training necessary and background information will be provided and since you'll be giving up your time, it's only fair that we offer to re-imburse your travel expenses (up to 25 miles). The RSPB speaks out for birds and wildlife, tackling the problems that threaten our environment. We rely upon memberships and donations to fund our work. By volunteering your time and skills, you could make a real difference to the work of the RSPB. Nature is amazing – help us keep it that way.

Reference number 8203