Office Assistant, Wales HQ

Wednesday 8 November 2017
Vacancy type:
Office and administration
Wales HQ

What we're looking for

If you've got bags of enthusiasm, are friendly and approachable with great people skills this could be the role for you! Join our friendly team at the RSPB Cymru HQ office situated in central Cardiff. You don't need to have previous administrative or office experience but a friendly manner and a willingness to learn new skills are a must! You will be trained in everything else you need to know when you start. Main tasks would include: • Being responsible for answering the door intercom system, meeting and greeting visitors to the office and assisting them in a professional and friendly manner. • Being the first point of contact for phone calls to the office; answering and directing incoming calls. • Coordination of our fleet vehicles, including arranging MOTs, services and safety checks. • Financial tasks such as raising invoices and processing cheques. • Providing any other general administrative support tasks as needed such as updating databases, distributing and preparing out-going post, and meeting support. • Undertaking environmental monitoring at Cardiff HQ, including supporting staff for Green Dragon accreditation

The skills you need

Essential: • Friendly and approachable manner (face to face, over the phone and in written correspondence) • Excellent verbal and written communication skills • Good organisational skills with attention to detail • Ability to prioritise work to achieve deadlines and multi-task • Capable of working independently and as part of a team • Willingness to learn how to work with equipment such as digital projector and video conference facilities • Basic IT skills Desirable (but not essential) • Basic knowledge of wildlife • Existing administrative skills • Competent using Microsoft Office 2016, including Outlook. • Knowledge of document management and team collaboration tools • Knowledge of budget management terminology and processes Full training will be provided for anything you don't feel confident in, as long as you have enthusiasm and a willingness to learn!

Your time

2 days per week (can be flexible)
Minimum 6 months
All year round

What's in it for you?

RSPB Cymru HQ is only a short 10 minute walk from Cardiff Central train station so very easy to get to. You'll get to meet and volunteer with a friendly team of people who work out of this office. This is a fantastic place to learn about different roles within the RSPB and get an insight into how Europe's largest conservation charity operates. This is a great opportunity to meet new people, staff and fellow volunteers alike, whilst making a real difference for nature! You'll have the chance to learn about different aspects of administration, receive training on wildlife enquiries and bespoke RSPB systems.

How to apply


Karen Harvey, Wales HQ
Tel: 029 2035 3000


Of course we wouldn't expect you to go out of pocket so we'd reimburse your travel expenses whenever you're volunteering for us. To apply for this volunteer role, please send a CV and brief email to say why you think you'd be great for this role to Karen Harvey. Deadline for enquiries: 23rd November

Reference number 8483