Receptionist/Wildlife Enquiries Officer

Do you have a passion for delivering a warm welcome? We are looking for volunteers to help answer calls to our regional office in Glasgow, providing a great service to those who call or visit us.

Tuesday 12 June 2018
Vacancy type:
Office and administration
South and West Scotland Regional Office

What we're looking for

We are looking for a keen volunteer to answer queries from members of the general public regarding wildlife and conservation issues as well as offering information about the RSPB. Between calls there will be time to read about breeding bird behaviour and the work of the RSPB as well as completing general administrative tasks to support the Glasgow team and ensure the smooth running of the office. These may include counting money, updating records, tidying, filing, ordering stationary.

The skills you need

Ability to communicate clearly and confidently over the phone. Basic computer literacy. Knowledge of nature and conservation. Flexibility to handle adhoc nature of role (might only be able to give short notice) and confidence to work with minimal supervision once guidance given.

Your time

One day per week
From March to August

What's in it for you?

As an RSPB volunteer you will gain valuable experience working with a charity and further your skills in public communication and office admin. The role itself is very rewarding and there is a great deal to be learned regarding wildlife and conservation. Learning modules will also be made available to you as a volunteer regarding the legality of working for a charity and working with the public.

How to apply


Clare Bunyard, South and West Scotland Regional Office
Tel: 0141 331 0993


Appropriate training will be provided and expenses will be re-imbursed where necessary. The RSPB is the UK charity working to secure a healthy environment for birds and wildlife, helping to create a better world for all of us. We belong to BirdLife International, the global partnership of bird conservation organisations. Your time and skills could make a real difference to the work of the RSPB and it would be great if you could join us.

Reference number 8707