Wildlife Advisor Big Garden Birdwatch Volunteer

Would you like to join the Wildlife team helping us to answer the emails and letters we get regarding our biggest annual campaign, Big Garden Birdwatch?

Thursday 29 November 2018
Vacancy type:
Office and administration
UKHQ MembServ,Wildlife Enquiries

What we're looking for

We would like a volunteer to join the Wildlife team in Supporter Services, helping us to answer the emails and letters we get regarding our biggest annual campaign, Big Garden Birdwatch. We receive lots of correspondence before, during and after the Big Garden Birdwatch, regarding how to take part, how to submit results, bird and other wildlife identification, feeding advice and how to make gardens more wildlife friendly. The Supporter Services department of the RSPB is a front-line customer service team and we aim to provide a prompt and knowledgeable answer to queries. Our aim is to engage people in regard to wildlife and this role would be key to us fulfilling this objective, by reaching as many people as we can and connecting them to nature. Big Garden Birdwatch is the world's largest garden wildlife survey, with just under half a million people taking part across the UK each year. This survey is an excellent opportunity for the RSPB to help people to connect with nature. If you love nature and would like to gain experience with the largest conservation organisation in Europe, advising with the public and our supporters about wildlife, then we would love to hear from you.

The skills you need

• Wildlife knowledge to sufficiently ID birds and other UK wildlife - Able to work as part of team and independently - Computer literate – able to use programmes such as Microsoft Outlook. - Desirable - understanding and/or knowledge of what the RSPB does - Desirable – Customer service experience

Your time

January to February 2019
January to February 2019

What's in it for you?

You'll get to share your wildlife knowledge with others and develop your skills. We have lots of resources you will have access to in order to respond to the enquiries, and you'll be working with a team full of people with expert wildlife knowledge. You will obtain experience working in a dynamic environment with a well-known conservation organisation and also build on your customer service skills. Finally, the opportunity to help and inspire people to discover and learn more about wildlife.

How to apply


Emma Whiteway, UKHQ MembServ,Wildlife Enquiries
Tel: 01767 680551
Email: Emma.Whiteway@rspb.org.uk


Appropriate training will be provided and expenses will be re-imbursed where necessary. The RSPB is the UK charity working to secure a healthy environment for birds and wildlife, helping to create a better world for all of us. We belong to BirdLife International, the global partnership of bird conservation organisations. Your time and skills could make a real difference to the work of the RSPB and it would be great if you could join us.

Reference number 8887