What we're looking for
RSPB membership really is the lifeblood of the Society and underpins every single thing we do. It helps us fund nature conservation work here and across the UK - not only the ongoing land management of our reserves, but also by creating and enhancing magnificent wild spaces for nature and people to enjoy. We are looking for volunteers who would enjoy enthusing visitors to join the RSPB as members to ensure that visitors have a great time when they visit Rainham Marshes. Your role would include: Providing a warm welcome to all our reserve visitors Promoting the work of the RSPB and Rainham Marshes nature reserve Inspiring & actively encouraging people to support their local reserve and the RSPB by joining as members Following procedures to set up new memberships including talking people through our membership pack. Handling bank and other payment details, including taking payment for membership, nature trail entries, which would require using a till. Helping existing members with their membership enquiries Assisting visitors to the reserve with their general enquiries * There's also scope to get involved in running recruitment and information stands at various reserve events or off-site shows in the local area. Training: full training and ongoing support will be given regarding RSPB membership policy including procedures, customer approach, form filling and use of the till and money handling. We'd also need you to complete our short online GDPR training annually and Safeguarding Training.