Information Assistant - Bempton Cliffs

Wednesday 5 July 2017
Vacancy type:
Publicity and promotional, Helping visitors at our reserves
Bempton Cliffs

What we're looking for

With over 100,000 visitors a year, Bempton Cliffs is a very busy reserve. We aim to deliver first class customer care at all times, as well as giving a home to nature. Visitors can hire binoculars, discovery backpacks and follow the reserve's trails, all collected and returned to the Welcome Desk. As an information assistant volunteer you will be the friendly face who provides visitors with these items, including the completion of hire paperwork. You will not be required to carry out till work or to handle money.

The skills you need

Essential •Approachable, with a friendly demeanour •A desire to help people and exceed expectations through excellent customer care •Enjoy being part of a team •Ability to communicate well and listen •Able to work calmly in a busy environment •Able to work during busiest times (11am – 3pm) Desirable •Awareness of Health and Safety at work •Familiarity with Bempton Cliffs/enthusiasm for wildlife and conservation

Your time

Flexible - 2-4 hours per day
April to early September

What's in it for you?

•An opportunity to be part of the country's largest nature conservation charity •The opportunity to become part of a friendly, supportive team •Regular line management support •An opportunity to develop great communication skills by dealing with large numbers of the public •References if appropriate

How to apply


John Dyson, Bempton Cliffs
Tel: 01262 422212


Background information training will be provided. Travel expenses can be reimbursed (up to a 25 mile radius). Reference No: 905 The RSPB is the UK charity working to secure a healthy environment for birds and wildlife, helping to create a better world for all of us. We belong to BirdLife International, the global partnership of bird conservation organisations. Your time and skills could make a real difference to the work of the RSPB and it would be great if you could join us.

Reference number 905