Volunteer Coordinator – Education, Families & Youth, England

We are looking for an approachable and inspiring 'people person' to support and develop our growing team of Education, Families and Youth volunteers.

Tuesday 2 February 2021
Vacancy type:
Office and administration
At home

What we're looking for

At the RSPB we are passionate about young people and nature. We run projects to help deepen people's love of nature and connect, inspire and mobilise more people to save nature. Volunteers play an invaluable role in supporting that work and are the people that make much of what we do, not only possible, but a success! We are looking for a motivated 'people person' to support our fantastic (and growing) team of Education, Families and Youth volunteers. With your strong organisational and communication skills you'll play a key role in supporting a wide range of tasks from recruiting the volunteers that lead our country-wide network of youth groups to organising volunteer thank-you events. This is a home-based role which can be flexible around your existing commitments. In this role, you will: • Carry out varied administrative tasks to make the volunteer journey as smooth as possible. For example registering new volunteers, updating our volunteer database and recording volunteer hours. • Identify and develop ways of growing our volunteer roles and enhancing the volunteer experience of our team. • Be a point of contact for our volunteers and help them with any general queries they have. • Take a lead on advertising volunteer roles (on the RSPB website, external websites, community locations etc.) and arrange volunteer interviews (which during the current Covid situation, will need to be virtual) • Deal with queries from potential new volunteers. • Develop, write and distribute Education, Families & Youth volunteer e-communications. • Organise volunteer thank you events (usually twice a year, a winter and a summer event). • Champion the RSPB's annual volunteer engagement survey, encouraging volunteers to complete the survey. We'd train you in everything you need to know and provide ongoing support in your role. Don't worry if you're not a bird or wildlife expert; creativity, enthusiasm and passion for inspiring people is far more important!

The skills you need

We are looking for someone with the following essential experience and skills: • Friendly and approachable; a great 'people person' • Excellent organisational skills and attention to detail • Excellent telephone manner and written communication skills • Experience of and confidence in coordinating groups or teams of people • Ability to work on your own initiative and as part of a team • An ability to lead and inspire others • Takes a creative approach and is forward thinking • Computer literacy and confidence • Confident or a willingness to use MS Teams or Zoom for video calls • Ability to keep and maintain clear and accurate records To undertake this role, it would be fantastic if you already have access to a computer and the internet, and an email address so we can keep in touch initially, but we'll provide you with an RSPB email address once you are a registered volunteer. Don't worry if you don't have regular access to a computer or the internet as we'll be able to provide you with an RSPB laptop. It would also be desirable (but not essential) for you to have: • Previous experience of being a volunteer • An enthusiasm for and knowledge of birds and other wildlife • Previous experience of coordinating or managing volunteers • Previous experience of running small scale event Don't worry if you don't have the desirable skills at the moment, we are here to help to support you to build your skills and experience as part of your ongoing development in this role.

Your time

1 day per week or two half days per week, flexible
All year round

What's in it for you?

This role offers an exciting opportunity to make use of your skills and experience to grow and support our volunteer team. Not only this but it's a chance to develop those skills and experience further, for example you will get the opportunity to learn more about the work of the RSPB and our current conservation priorities, how we work with children and young people of all ages, and we'd be there to aid your development every step of the way! You will be part of RSPB's England Education, Families and Youth Team and you will be supported in your role by a member of that team. An induction will be provided as well as relevant training, and we will offer ongoing support to enable you to further develop the skills you need for this role. In this role you will be working from home with plenty of opportunities to meet virtually with staff and volunteers, so you will feel part of the wider team and have the opportunity to learn more about the work of the RSPB.

How to apply


Kate Allen, At home
Email: Kate.Allen@RSPB.ORG.UK


We'd provide you with ongoing support in your role and reimburse any out of pocket travel expenses incurred whilst you're volunteering. The RSPB speaks out for birds and wildlife, tackling the problems that threaten our environment. We rely upon memberships and donations to fund our work. By volunteering your time and skills, you could make a real difference to the work of the RSPB. Nature is amazing - help us keep it that way.

Reference number 9316