What we're looking for
With over 80,000 visitors a year, Loch Leven is a very busy site. We aim to deliver first class customer care at all times, as well as providing an outstanding home for wildlife. There's so much to discover at Loch Leven including red squirrels, osprey, and a breeding population of lapwing. We are looking for enthusiastic, out going individuals with proven experience of delivering high standards of visitor facing customer care, to mentor, train and develop our visitor experience volunteers. The role holder will have excellent people skills with an infectious ability to enthuse and inspire our visitor experience volunteers to deliver their volunteering roles to the best standard. The role involves encouraging visitor experience volunteers to learn new skills, improve their wildlife identification abilities and their knowledge of conservation and the RSPB.