Visitor Engagement Volunteer – Outdoors

What we're looking for

Here at Lochwinnoch we welcome 30,000 people to the reserve each year and the summer months unsurprisingly are our busiest period. We want all our visitors to have as positive an experience as possible when visiting the reserve and your enthusiasm can help make this happen. We are looking for volunteers that can enhance the enjoyment of RSPB Lochwinnoch for all visitors, from all user groups, of all ages and all levels of experience/knowledge of nature, using positive face-to-face engagement with visitors. This role is suitable for individuals or couples. You must be willing to spend time out on site, wandering the trails, talking to all types of visitors. Providing assistance and encouragement to visitors less experienced in bird and wildlife watching, as well as engaging with more experienced visitors to discuss their findings and share information. Where appropriate and safe, to deal with any misuse of the site by members of the public and provide guidance in proper use to visitors. Monitor site for any issues and report them to staff. Encouraging visitors to offer their feedback. RSPB membership really is the lifeblood of the Society and underpins every single thing we do. It helps us fund nature conservation work here and across the UK - not only the ongoing land management of our reserves but also by creating and enhancing magnificent wild spaces for nature and people to enjoy. It is therefore important that you can inspire people about the work we do and warm them up to the idea of membership.

The skills you need

The ability to positively interact with people of all ages and backgrounds. You will have an approachable and friendly manner, good people skills and an outgoing personality. You will have confidence and be happy to welcome and initiate positive conversations with visitors about key areas, such as the work of the RSPB and how they can support us. You will have a natural enthusiasm for wildlife and be able to inspire people of all ages and backgrounds. A basic knowledge of some of the wildlife on the reserve is required.

Your time

Half day per week but full days are preferable
All year round

What's in it for you?

You will be interacting with a wide variety of people, sharing enthusiasm and spending time in a fabulous setting and working alongside likeminded people. You will have the opportunity to gain valuable experience that would be relevant towards developing a career in conservation, tourism or hospitality by developing experience of working with a range of members of the public and developing communication skills. Training in customer care and membership recruitment can also be provided This is an ideal opportunity to increase your own knowledge of wildlife by speaking with visitors and working alongside other staff and volunteers. You will also have access to a variety of information sources which can assist your learning. You will also gain an insight into the work of the largest conservation society in Europe! The RSPB works for a healthy environment rich in birds and wildlife. It relies on the support and generosity of volunteers to make a difference. By spreading our message, you'll help us be even more effective in protecting nature

How to apply


Robert Conn, Lochwinnoch
Tel: 01505 842663


Appropriate training will be provided and expenses will be re-imbursed where necessary. The RSPB is the UK charity working to secure a healthy environment for birds and wildlife, helping to create a better world for all of us. We belong to BirdLife International, the global partnership of bird conservation organisations. Your time and skills could make a real difference to the work of the RSPB and it would be great if you could join us. Nature is amazing – help us keep it that way.

Reference number 9370