Summary accessibility statement
Before you visit
Check accessibility for events and activities.
How to get here
The nearest railway station to this reserve is Purfleet. Purfleet train station is on the C2C line from Fenchurch Street. The reserve is a 20 minute walk from the station following the brown pedestrian signs along the riverside path. Turn right out of the station and then join the path at the Royal Pub. Follow the River wall path and then cross the Mardyke Bridge to the Visitor Centre.
The ensignbus 44 bus route which runs between Lakeside and Grays, stops near the reserve entrance on New Tank Hill Road. This bus runs every hour and up to 30 minutes during peak periods.
The reserve is located off New Tank Hill Road (A1090) in Purfleet which is just off the A1306 between Rainham and Lakeside. This is accessible from the Aveley, Wennington and Purfleet junction off the A13 and J30/31 of the M25.
Sat nav POI file: If you have a satellite navigation system that can accept POI files, please see our POI page for a download link and instructions.
Access to facilities
- Ground floor shop, slight slope to heavy door with 10 mm lip, normally open. Non-slip tiles. Reasonable lighting. Some display units tall or deep. Pen and paper available. Bird seed bins are outside the shop.
- The visitor centre is accessed via a ramp from the car park (ramp entrance is next to the four blue badge bays). Visitor Centre doors are heavy, but have power assisted opening.
- The visitor centre and cafe are on first floor, accessed by a long ramp next to the Blue Badge parking. Entry by two sets of double heavy doors with power assisted opening, opening outwards. No threshold.
- Step-free, level access throughout and non-slip tiles. Lowered counter section. Good lighting. Pen and paper available. Binocular hire. Staff available to assist.
Surface is loose gravel.
- A mix of flat gravel surface paths and boardwalks.
- Information boards in large print.
- Trails start at the visitor centre across a short section of non slip grill with a short steep section.
- You can leave the reserve part way round and along the River Thames. Use the one way turnstile or gate (Gate key code available from reception).
- All level entry either adapted for wheelchair spaces or designed for everyone to gain the same great views.
- Marshland Discovery Zone has touch interpretation.
- Shooting Butts Hide has 14 stairs and a lift.
- Café on first floor.
- Good lighting.
- Non slip tile flooring.
- Menus are clear print.
- Staff available to assist.
There are five tables with wheelchair spaces, on soft and hard surfaces, on level ground behind visitor centre.
Sorry, dogs are not permitted on the reserve, except assistance dogs, due to the sensitive wildlife and habitats here. We know that the countryside is a dog walking paradise. It’s important to remember the special surroundings here are wonderful havens for rare wildlife. Even if dogs are very well behaved, wildlife can easily become startled by a dog they perceive as a predator.
Disturbing wildlife does more than simply causing it to move away; it uses up their energy, decreasing their chance of survival regardless of season. Thank you for protecting the special wildlife by not exercising your dog here.
Dogs are welcome on the riverwall part of the reserve – please keepthem under effective control at all times.
- Sorry, dogs aren’t permitted in the visitor centre, shop or café other than assistance dogs.
- Dogs die in hot cars, please do not leave your dog in the car when visiting us.
- Loose bark chip surface accessed by a grassy slope.
- The adventure play area is grassy, but flat.