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Before you contact us

We're currently receiving a massive amount of correspondence from our website, which means that sadly we just can't reply to everything. We're really sorry we can't guarantee to answer every message because they mean a lot to us. So to help us avoid disappointing you, please try some of our self-help options below.

Read this before you call

We've got loads of advice on the most popular topics at this time of year.

Searching saves you time and us money

Please try our search before you contact us because you'll probably find the answer you're looking for on our website. You will get instant answers and save us money that can be spent helping birds and wildlife. Thank you.

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Ask your question on our friendly Community

There's a good chance someone else is asking the same question you are. Our online Community is a great place to find an answer. Browse our forums and see if your question has already been answered. Or post your query - we have lots of friendly members who love to help.

Popular forums

If you have a sick or injured bird

The RSPCA (England and Wales), SSPCA (Scotland) and USPCA (Northern Ireland) are the national charities that help and advise on sick and injured birds and animals. The RSPB does not run bird hospitals or a rescue service. We do not have any facilities to accommodate domestic fowl.

If it's urgent, please call us

If you have an urgent question or problem, just pick up the phone and we'll be pleased to help.

  • Birds and wildlife advice: 01767 693690 (office hours)
  • Membership enquiries: 01767 693680 (office hours)
  • Online shop: 0845 1 200 501 (8 am to 8 pm)
  • All other enquiries: 01767 680551 (office hours)

Other phone numbers and office addresses

If none of those help...

Please choose one of the links below. This will help us route your query to the most suitable recipient.

Birds and wildlife

Gardening for wildlife

Membership

Campaigns

Media and press

RSPB Plus (e-newsletter and other e-mails)

Shop (online and catalogue)

Website

Other

For all other queries please use our contact form.