What we're looking for
RSPB Rainham Marshes is one of the very few ancient landscapes remaining in London, located right next to the River Thames. Visitors to the nature reserve can expect to see breeding wader birds in spring and summer, large flocks of wild ducks in winter, birds of prey, water voles and rare dragonflies. We want to ensure that every visitor to the reserve has a brilliant time and is inspired to come back again and again this is where you come in! We're looking to build a team of Centre Assistants whose role it is to, (yes, you guessed it!) help out in our fabulous visitor centre. Sometimes the centre can get very busy and we would like a team of people to help! It could involve anything from greeting visitors, helping at events, serving hot drinks in the café, talking to customers in the shop, or chatting about wildlife or pointing it out as it dashes past! The key attribute we're looking for is 'people' skills you'd need to be very comfortable and happy chatting to people and understand the importance of giving our visitors a great experience. Specifically we'd need you to: enthuse visitors about Rainham Marshes and the wildlife they can see there; provide them with all the information they'd need to make the most of their visit (we'd brief you on all this beforehand); inspire people about the work of the RSPB and ask them whether they'd like to become a member (if they aren't already). This flexible role will let you choose what you want to do and when! If it's busy in a certain area of the centre go there, if it's quiet you can decide to go out and show people wildlife! NB We'd train you in everything you need to know beforehand and you DON'T need to be a bird expert. Just have a passion for nature and wildlife.