Reserve Information Assistant

Monday 2 September 2019
Vacancy type:
Showing people wildlife, Helping visitors at our reserves, Retail and marketing
Newport Wetlands Env'l Education & Visitor Centre

What we're looking for

We want people coming onto our reserve to be met with a smile. You will actively provide a warm welcome for all visitors, thank members for their support and ensure that visitors needs are understood and met to the best of our ability. On some occasions you will be out and about on the reserve to locate wildlife and point them out to the public. We want you to deliver the GREAT Welcome: Greet, building Rapport, Enthuse, Ask (for membership) and Thank. RSPB membership really is the lifeblood of the Society and underpins every single thing we do. It helps us fund nature conservation work here and across the UK - not only the ongoing land management of our reserves but also by creating and enhancing magnificent wild paces for nature and people to enjoy. It is therefore important that you can inspire people about the work we do, and ask them would they like to support us by becoming a member.

The skills you need

You'll need to have the confidence to strike up conversations with strangers and to ask them would they like to join the RSPB. Your infectious enthusiasm for wildlife and the RSPB is what will really inspire people, therefore a basic knowledge of birds and wildlife would be an advantage. May involve movement between the visitor centre and reserve. Sometimes distances of up to 5 miles.

Your time

1-2 days per week
all year round

What's in it for you?

A fantastic opportunity to represent Europe's largest nature conservation organisation at a local National Nature Reserve in the local community. This role will suit someone who loves to meet and talk to visitors and who would gain satisfaction from encouraging people to support the RSPB as members. It's also a great opportunity to work at a unique wildlife reserve learning more about nature, birds and wildlife, whilst making a real difference to the work of the RSPB.

How to apply


Stefan Zitzmann, Newport Wetlands Env'l Education & Visitor Centre
Tel: 01633 636363
Email: Stefan.Zitzmann@RSPB.ORG.UK


Several volunteers are needed to provide greater flexibility. Appropriate training will be provided and expenses will be re-imbursed where necessary. The RSPB is the UK charity working to secure a healthy environment for birds and wildlife, helping to create a better world for all of us. We belong to BirdLife International, the global partnership of bird conservation organisations. Your time and skills could make a real difference to the work of the RSPB and it would be great if you could join us.

Reference number 7018