Visitor Welcome Assistant - Langford Lowfields & Beckingham Marshes

We want people to be met with a smile on the reserve. You will actively provide a warm welcome for all our visitors, thank members for their support and where possible meet the needs of the visitors.

Monday 6 June 2016
Vacancy type:
Helping visitors at our reserves
Langford Lowfields & Beckingham Marshes

What we're looking for

Are you a people person with a passion for nature? We want people to be met with a smile on our reserve. You will actively provide a warm welcome for all visitors, thank members for their support and ensure that visitors needs are understood and met to the best of our ability. As a result you will assist in enhancing visitor experience at Langford Lowfields. You will be based at our beach hut where there are materials to aid you in your conversation with visitors and help inspire people to be come valuable RSPB members. Your role will involve loaning out pond dipping equipment and selling a small amount of refreshments, providing activity sheets for children and promoting our popular pin badges. You will also have the chance to do a spot of birdwatching as we encourage our volunteers to walk around the reserve and chat to visitors, and of course the beach hut provides a cosy shelter with great views over the water. You really couldn't wish for a more picturesque setting.

The skills you need

You will need to have the confidence to strike up conversation with strangers, a desire to help and an infectious enthusiasm for nature. You don't have to be an expert in conservation (but if you do have some natural history knowledge, that's brilliant). A willingness to learn is ideal. Similarly, if you have experience of customer care that you could bring to the role it would be a bonus. Most importantly you'll need a ready smile. Of course, we expect you to be professional, tactful and diplomatic.

Your time

A minimum of one morning or afternoon per week.
all year round

What's in it for you?

If you're a people person who loves nothing more than chatting about wildlife, this will be right up your street. This is your chance to become a public face of the RSPB. It's a great opportunity to pass on your passion for wildlife in the unique setting of a special nature reserve. Langford Lowfields is a very special site as we are working in partnership with the Tarmac quarry to restore the reedbed into the largest in the East Midlands. This is your chance to be part of it and share the vision with visitors whilst gaining insight into the running of the RSPB for yourself. We look to develop our volunteers so there are plenty of opportunities to get involved with events and training; in addition, there is a wonderful team of visitor welcome volunteers who will be happy to support you too.

How to apply


Angela Roberts, Langford Lowfields & Beckingham Marshes
Tel: 01636 893611
Email: Angela.Roberts@RSPB.ORG.UK


This role is strictly for RSPB Langford Lowfields. Several volunteers are required to cover the current gaps in the rota. Ideally we would want these volunteers to share the role so that there is someone on-site 7 days a week, 10am until 4pm. There are many different days and times available - our busiest times are weekends and school holidays - please get in touch if you have even an hour to spare here or there. Appropriate induction will be provided and expenses will be reimbursed where necessary. The RSPB is the country's largest nature conservation charity, inspiring everyone to give nature a home.

Reference number 7027