What we're looking for
We want people coming onto our reserve to be met with a smile. You will actively provide a warm welcome for all visitors, thank members for their support and ensure that visitors' needs are understood and met to the best of our ability. Your guidance and information will ensure the visitor has a fantastic experience. Our visitor volunteers will work across both the visitor centre and the lakeside hide, making a large flexible team whose focus is great customer service and promoting this special nature reserve. We know that wildlife inspires people, so interpreting the wildlife here is important, whether its pointing out swans or swallows, hoverflies or hawthorn, you will inspire visitors to get closer to nature. The visitor centre will have basic refreshment facilities and equipment to hire, you will help visitors get what they need. Sometimes help with keeping the centre clean and tidy will be necessary too. RSPB membership really is the lifeblood of the Society and underpins every single thing we do. It helps us fund nature conservation work here and across the UK - not only the ongoing land management of our reserves but also by creating and enhancing magnificent wild spaces for nature and people to enjoy. It is therefore important that you can inspire people about the work we do and warm them up to the idea of membership.