Get to know Assemble: the website for volunteers

If you first registered with us by applying for one of our opportunities online, then you will have chosen your own password when you set up your application. Simply log in here, using your email address and the password you chose.

If you have been added to our system manually without applying for an opportunity online, you will have received a welcome email from us, inviting you to Assemble. 

1. Click the link in the welcome email – this will take you to the Assemble log-in page. 
2. On the log-in page, enter the email address that we sent your welcome email to. 
3. Next, enter the password that was in the welcome email. 
4. Click ‘Sign in’. 
5. On logging into Assemble for the first time, you’ll be prompted to change your password to one of your choosing. 
6. Set your privacy, consent and security preferences. 

If you have any problems logging in, see our ‘Issues with logging in’ section below. 

Please note, if you want to use the Assemble app, your first log in must be via the desktop site. Once you’ve done this, you can then go ahead and use the app. 

To do this, click your profile icon (the round button containing your initials or photo) in the top right corner and click ‘View profile details’. Then click the different tabs in your profile (Details, Skills & Interests, Contacts etc) to view them.

This is important to ensure we know who to contact in an emergency. You can do this by clicking the ‘Contacts’ tab in your profile and scrolling down to ‘Emergency Contacts’.  

If you opt in, other volunteers will be able to see you in the directory and on their ‘Near me’ map, and contact you on Assemble. Don’t worry, Assemble will never share your contact details or exact location. You are automatically opted in when your account is created. 

To opt out of the volunteer directory and ‘Near me’ feature, click your profile icon (round button) in the top right corner of the Assemble website and select ‘View profile details’. Then click the ‘Contacts’ tab.

If you can’t find or never received your welcome email, please speak to your line manager. They will ask for another welcome email to be sent to you. 

If the welcome email has been resent but you still can’t see it in your inbox: 

1. Check your spam/junk/focused/other folders. You may need to add <mail@goassemble.com> to your safe senders list.  
2. Ask your line manager to check that we have the correct email address for you on Assemble. If not, we will update the email address and resend the welcome email. 

If you have forgotten your password, please follow the instructions below: 

1. Go to the Assemble log-in page at https://volunteer.rspb.org.uk/auth/login. 
2. Click ‘Forgot password?’. 
3. On the next screen, enter your email address and press ‘Request reset’. (Please note, if a valid account with that email address cannot be found, you’ll be shown an error message indicating this. If this happens, please speak to your line manager.) 
4. You should receive an email within a couple of minutes. Be sure to check your junk/spam/focused/other folders. 
5. Click the link in the email. This will take you to the ‘Set a new password’ screen. You need to click the link in the email within 60 minutes, otherwise you will have to start the process again. 
6. In the ‘Set a new password’ screen, enter your email address and your new password. Your password must be a minimum of eight characters, with at least one uppercase and one lowercase character as well as one number. 

If you can’t remember which email address you used to sign up to Assemble or it seems to be incorrect, please contact your line manager. They will be able to check the email address on your profile.

Even if you don’t have an email address, you will still have an Assemble account as it is a requirement for all of our volunteers. Please ask your line manager for help with updating your details, signing up to volunteer shifts or keeping updated with RSPB news.