Full facilities information
Our visitor centre is open daily, 9.30am-4.30pm and our friendly team are on hand to welcome you safely on arrival.
Our visitor centre comprises of a suite of buildings around a courtyard, located 120 metres from the car park. The first building that you encounter is our welcome hub, a wooden hut on the entrance path. The welcome hub opens onto a courtyard where you will find our café and shop.
- Card payments preferred.
- Dogs on leads are welcome in the visitor centre buildings, in order to access the dog-friendly trail across the reserve.
Open daily, at all times.
- 115 spaces
- 8 Blue Badge spaces
- No formal drop-off point
- No lighting in car park
- No height restriction barrier
- No overnight parking or camping
- Bicycle racks available
- Dogs can die in hot cars, please do not leave your dog in the car when visiting us.
Please be respectful of other visitor access, our team and our neighbours by not parking on the road, verges or in gateways, as it causes an obstruction for residents and emergency services.
Open daily, 9am-5pm.
Open daily, 9am-5pm.
We have a delicious selection of hot and cold snacks, soups, cakes, ice creams and hot and cold drinks available.
- Wherever possible, our food is sustainably packaged, locally sourced, organic, Fairtrade, palm-oil free or sustainable palm oil.
- We use local produce where possible, breads, cakes and pastry products are baked on site at Redgate Bakery, Hunstanton.
- We serve our own bird-friendly coffee. Our coffee has been shade-grown which, unlike in traditional coffee plantations, involves our producers leaving the tree canopy above the coffee bush in place, providing vital homes for a rich-variety of wildlife. This also leads to our coffee growing more slowly giving its distinctive, smooth flavour and means it requires less water and has less need to use invasive fertilisers or pesticides. It is organic and Fairtrade as well.
- Children are very welcome. We don’t have a specific children’s menu, but we are happy to provide smaller/half-sized portions. We also have highchairs available.
- Our friendly team are able to provide allergen information.
Open daily 9.30am - 4.30pm
Bird food and feeders
Attract birds to your garden all year round with the help of our premium bird food - a real hit with our feathered friends! Produced with nature in mind, our seed mixes are Fair to Nature, meaning they meet rigorous conservation standards which help struggling farmland wildlife in the UK and Europe to flourish. Fill your feeders with our extensive range of wild bird food to suit every type of garden bird and feeder. From seed to suet, peanuts to mealworms, we will help you to attract your favourite species.
Binoculars and Telescopes
Looking for a new pair of binoculars or telescope? We’ve got a fantastic range suitable for all needs and budgets. Whether it’s a pair of binoculars for the family to spot nature in your own garden, a telescope to use whilst birding, or a compact size that make seeing wildlife on your summer hikes that little bit extra special, we’ve got something for everyone. Prices start from just £25 and include premium brands such as our own popular RSPB series, along with Viking, Swarovski, Leica, Nikon, Opticron and Zeiss.
To try our extensive range in a Covid-secure way, please visit our Eventbrite bookings page to book your free 1:1 session.
Feel great in your outdoor space by making it a fantastic home for wildlife. Create safe havens, hiding places and sources of water and you'll enjoy welcoming more nature in no time. Our range of wildflower seed mixes, nestboxes, insect homes, hedgehog hotels, toad abodes, bat boxes and more will help you attract our best-loved garden wildlife.
Wondering what to buy your nature-loving friend or family member, or just wanting to treat yourself? Find plenty of great ideas within our gift range. Whether you’re looking for wildlife-themed books, home and kitchenware, clothing and accessories, or a new addition for the garden, we’ve got something for you. Plus, keep the little ones entertained with our fantastic range of fun and educational nature-inspired toys, games and craft items.
You are welcome to bring a picnic with you to enjoy on your visit.
- Our picnic area is located between the car park and the visitor centre and we have a number of other benches around the reserve.
- There are also picnic tables in our visitor centre courtyard area, which are wheelchair accessible.
- We have a total of 10 picnic tables and 5 benches in the picnic areas.
Help keep this place safe and special for wildlife and people by taking your litter home with you.
BBQs are a fire risk, endangering other people and the precious wildlife and habitats here. They are not permitted on the reserve at any time.
All of the trails on-site are wide enough for a pushchair, with passing places at regular points.
All of the buildings are pushchair-friendly and there are baby changing facilities located in the toilet block in the car park.
For a fun but short walk, follow the Fen and Meadow Trail, back on the West Bank Path. This loop is around 500 metres, passes our pond dipping platform and the little ones can spot bugs, bees and dragonflies.
Our popular RSPB binoculars are available to hire on your visit:
Looking to buy a pair of binoculars or telescope? We’ve got a fantastic range suitable for all needs and budgets. Whether it’s a pair of binoculars for the family to spot nature in your own garden, a telescope to use out birding, or compacts that make seeing wildlife on your walks that little bit extra special, we’ve got something for everyone. Prices start from just £25 and include premium brands such as our own popular RSPB series, along with Viking, Swarovski, Leica, Nikon, Opticron and Zeiss.
To try our extensive range in a Covid-secure way, please visit our Eventbrite bookings page to book your free 1:1 session
We run an exciting programme of guided walks and other events throughout the year.
Please see the ‘Events and Activities’ tab for more details and how to book.
Our hides and viewpoints are a great place to spot the special wildlife here and offer outstanding views over the reserve, reedbeds, saltmarshes and freshmarsh.
South Parrinder, North Parrinder, Island and Fen hides are open. Please continue to use face coverings inside our hides. Please also consider the amount of time you dwell in the hides on busy days, to allow everyone the opportunity to enjoy the wonderful wildlife in safety here.
The rich variety of wildlife living here, along with the beautiful reserve landscape, can also be enjoyed from our trails too. Our viewing screen at Patsy’s reedbed is also open daily.
The nature reserve boasts five signposted trails to help you explore this amazing landscape and the wildlife that calls it home.
- The West Bank Path is 1km long. Allow around 1 hour to complete this trail. The route takes you through seven habitats of the reserve and includes two hides overlooking reedbeds, freshwater and saltwater marshes.
- The Fen, East and Autumn trails join to provide a route which takes you through three habitats to the Eastern side of the reserve. One-way is 1km. Allow around 1 hour to complete the route.
- The Autumn Trail is only open from August-October to provide visitors the opportunity to witness autumn migration. At other times of the year, it is closed to minimise wildlife disturbance during both breeding season and winter roosts.
- The Meadow Trail provides access between the Fen Trail and West Bank Path. This loop gives you a shorter route totalling 500 metres. Allow 15 minutes to complete this route. The route takes you through two different habitats, and passes our pond dipping platform.
Download a trail map here.
School groups are welcome by appointment. Guides and activity leaders can usually be arranged on request. Self-led trail sheets and activity sheets that support Key Stage 1-4 learning objectives are available. Please email us firstname.lastname@example.org or phone 01485 210779.
- Viewing structures and hides are easily accessible. One hide has low level seating and a work table suitable for young children.
We don’t have a play area here, but families are welcome to explore the trails, discovering the variety of wonderful wildlife.